How do I know if the Game Truck can come to our house?
Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot!
Will the kids know what to do?
That’s why we bring our Game Coach! He/She helps the kids along, inspires and instructs. We make sure it’s the party of the year!
Should I be concerned about the types of games for kids?
If you have concerns, inform us when booking to talk to the Game Coach upon arrival and he/she will make sure that the gaming is appropriate. Otherwise, he/she will follow the lead of the guest(s) of honor and make sure they are having the time of their lives!
What about bad weather?
We come rain, sleet, snow, temps above 100 degrees or 20 below— we are self contained and climate controlled! (As long as it is safe for us to drive.)
What time should I make the party?
We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first & they all see the grand arrival of our mobile video game theater!
What if too many people show up to the party? Is there an extra charge?
Certainly not! Bring them on! We’ll keep them all having fun!
Do I tip the Game Coach?
While tipping is not required, it is greatly appreciated.
Do I have to pay for the party in advance?
Our reservations go quickly. In order to hold your booking, you must pay on line or arrange to send payment to us. Otherwise, your date and time is still open for booking by others. We know there are unique circumstances out there, you can call to discuss if your organization or situation is an exception and we can talk about options.
How does the Ice Cream Cake, Pizza and Invitations work?
As soon as you confirm your party on line, we will mail 20 invitations to you. IF you need more, we can provide you with more. As for the Cake and Pizza, we are prohibited from serving these items by the NYSBOH We have no way of storing these items at their serving temperatures
What time will you be arriving?
The Game Coach arrives in plenty of time to be setup and start your party at the designated start time. Normally15 minutes prior to your event.
How do I do this? How do I look into booking a party?
Use the “Book Now” form and send in your date time and we’ll respond letting you know if it is available. Just confirm and that’s it!
Deposit and cancellations?
We are not in the business of keeping people’s money. We understand things happen. We will do our best to set another date for you. In the event we cannot accommodate you, you will receive a full refund within 30 days.
All parties scheduled for the month of March 2020 will need to be rescheduled due to Covid-19 (and possibly longer). As we are a small business, we ask that you consider rescheduling your party rather than cancelling. We appreciate our customers and we look forward to seeing you after this difficult time passes. Stay safe and be well. RVG